Clearing your cache helps prevent a lot of loading errors. To clear your cache, select your browser from the list below and follow the instructions presented.
Click on the 'Tools' menu from the top of your browser
Then scroll down to 'Internet Options'
Under the General tab, there is a category called Browsing history
Click the Delete... button
You will be prompted with a selection of checkboxes. Please check only the box for Temporary Internet files and press the delete button at the bottom of the popup.Refresh your browser and reload the application.
Click on the orange 'Firefox' logo located on the top, left hand side of your browser window
Mouse over History on the right side of the smaller window that displays
Select the second option to Clear Recent History
You will be prompted with a selection of check-boxes. Please check only the box for Cache and press the Clear Now button at the bottom of the popup. Refresh your browser and reload the application.
Select the 'Three Horizontal Lines' icon in the upper right corner of your browser
Select 'History' from the menu that opens.
Select 'Clear all browsing data'
Check the box that says 'Empty the cache' and click 'Clear browsing data'.
Refresh your browser and reload the application.
Safari for Mac OS
Click the Safari menu and select Empty Cache
Safari for PC
Click the Edit menu and select Empty Cache
If your game is still experiencing issues after attempting these steps, please try clearing your Flash cache: