In Disney City Girl, players may receive gold for achieving specific milestones in the game, such as gaining certain levels. These are the only times that gold will be given to players while playing. The only other methods for obtaining gold can be found on the Get Gold and Coins tab at the top of the game. These methods include taking Surveys, completing Offers and Direct Payments.
If you attempt to purchase gold through the Purchase tab and experience any issues, please make sure to reach out to our support team so that we may investigate the issue and make sure that you receive any gold that you purchased or earned through surveys and offers.